
On Thursday, January 9, Education Cabinet Secretary Julius Ogamba officially released the 2024 Kenya Certificate of Secondary Education (KCSE) results at Mitihani House in Nairobi. The announcement was eagerly awaited by thousands of candidates, teachers, and parents across the country.
In his address, CS Ogamba emphasized the importance of ensuring all candidates could access their results seamlessly. To this end, the Kenya National Examinations Council (KNEC) provided a secure link on its official website for candidates to retrieve their results. However, acknowledging potential website challenges due to heavy traffic or other issues, the CS offered an alternative solution to ensure no one is left behind.
Toll-Free Numbers for Support
KNEC has set up two toll-free numbers—0800724900 and 0800721410—to assist candidates and parents facing difficulties in accessing results. These lines are operational to provide immediate help, offering a reliable way to resolve issues such as:
- Website loading problems
- Missing or incorrect results
- General inquiries related to the 2024 KCSE results
The toll-free numbers ensure that assistance is accessible to all, regardless of financial constraints, as no charges are incurred for the calls.
Steps to Access Results Online
To retrieve KCSE results through the KNEC website, candidates should follow these simple steps:
- Visit the official KNEC website.
- Click on the KCSE results link provided.
- Enter the required candidate credentials, including the index number.
- View and download the results.
In case of technical issues, contacting KNEC via the toll-free numbers is the recommended course of action.
Why This Matters
The provision of toll-free numbers underscores the Ministry of Education’s commitment to equitable access to information. By proactively addressing potential challenges, KNEC and CS Ogamba aim to minimize anxiety and ensure all candidates can celebrate their hard-earned achievements without unnecessary delays.
Final Thoughts
The release of the KCSE results marks a significant milestone in the academic journey of the 2024 cohort. With KNEC’s robust measures in place, candidates can access their results confidently and resolve any issues promptly. For additional support, do not hesitate to call 0800724900 or 0800721410 and let KNEC help you navigate any challenges.
Congratulations to all the candidates!